Your rent covers water, gas, and electricity, plus broadband internet.
No, all utility bills are included in your rent (water, gas, electricity, WiFi) Council tax and TV licence are also included.
No landline or handset is provided, but mobile reception in London is excellent.
Yes, each apartment comes with a bed, sofa, wardrobe, coffee table, and in most flats, a dining table with chairs or a sitting desk. All flats also feature a flat screen TV.
You can pay by card, bank transfer, or direct cash transfer into our account.
The following payment methods can be used: UK debit cards, UK and international credit cards, Amex, and bank transfers. If you require further information about any of the above, please e-mail us.
As the rates are listed as a weekly amount, to calculate the monthly rent multiply the weekly rate by 52 (weeks per year) and divide by 12 (months per year). If your stay includes part of a month, simply divide the yearly rent by 365 and multiply by the number of extra days you stay.
No, we will send a plumber to your apartment to fix the problem.
We provide all maintenance for our properties. If you experience any problems during your stay, simply call or e-mail us and we will deal with the situation.
No, we will fix any problems with any of the appliances in the apartment.
During the daytime, please call our team, and outside of office hours, call the emergency number provided in your welcome pack.
As with any rental property, we expect some wear and tear. However, if you damage something, you will be responsible for the repair. Let us know, and we can help arrange it.
We will need to see your original passport or EU ID card, and your visa where applicable.
Yes, we will be very happy to extend your stay. Please contact us three weeks before your contract expiry.
Yes, you can. Please call us or submit an enquiry next to the property you are interested in, and we will get back to you shortly.
All our London apartments are close to transport and within a 5-minute walk of a tube station.